July 23 2021

The Confederation of Passenger Transport (CPT) UK is recognised by government as the voice of the bus and coach industry and the consultative body on legislative and operational matters affecting the industry.  CPT Cymru supports the work of CPT UK and is responsible for engaging with decision makers, policy officials, and CPT members on all devolved transport policy matters.

  • Contract: Permanent
  • Location: Home based (Wales)
  • Working Hours: 21 hours per week
  • Salary: £15k (£25k pro-rata FTE)
  • Closing date: 23:59 on Friday 13th August 2021

The Role

Can you help us deliver an excellent service to our members? We are looking for an Administrator to support the work of CPT Cymru’s Director as we build and promote the case for a supportive policy framework for the bus and coach sector in Wales.

The role of the Administrator is to ensure the proper functioning of CPT Cymru. In short, you will facilitate member meetings, ensure a record of events and meetings are kept, formulate newsletters and contribute to our social media output for Wales.

In doing this, the Administrator will liaise with the Director for CPT Cymru and Manager for Wales, the coach and bus operators that make up our membership and our external stakeholders in order to help grow the profile of the organisation in Wales.

You will also play a key role in referring CPT Cymru members to the appropriate point of contact when they make contact via various channels including telephone, email, social media. Enquiries will include information about policy, operational issues, CPT services, events and meetings or enquiries about joining the organisation.

The role will be home-based and on a part-time basis, with an expectation of three working days a week. The role will require flexible working hours within this contract and the individual should have access to a car and be willing to travel within Wales to facilitate meetings on occasion.

About You

You will be exceptionally well organised and enjoy working as part of a small team.  Your communication skills, both verbal and written, will be well developed and you should be confident in your ability to be proactive and use your initiative.

Knowledge of the transport sector isn’t an essential requirement and you will not be expected to give operational support to our members. However, you should be able to demonstrate a good grasp of the issues facing the sector in Wales and the general business environment in which our members operate.

Interested applicants should submit their CV and a covering letter outlining what has attracted them to this position and what they could bring to it.

Job Description and Person Specification

Role: Administrator (Wales)

Location:  Home Based (Wales)

Reports to:  Director of CPT Cymru

Role Purpose:

  • Provide administrative support to the CPT Cymru Director and Manager for Wales and the West of England in respect of functions in Wales
  • To develop and maintain contacts with Members in Wales
  • To assist in the organisation and arrangements of events for CPT Cymru
  • To oversee our newsletters and social media presence in Wales
  • To monitor and report on issues of relevance to bus and coach operators in Wales

Key Tasks and Responsibilities

  • Organise and facilitate meetings with key internal and external groups, including preparing agendas, minuting meetings and ensuring that matters arising are actioned
  • Manage CPT Cymru’s circulation lists in line with GDPR
  • Assist in the provision of information, advice and assistance to members and ensure that all enquiries are dealt with effectively and efficiently.
  • Input into CPT Cymru and CPT UK’s social media presence with Welsh content
  • Deliver briefings to members on matters which may affect or be of interest to them.
  • To process and disseminate all relevant information from the Welsh Government and associated bodies.
  • Draft papers contributing to CPT Cymru policy.
  • Provide information to CPT UK London Office, as and when required.
  • Undertake any other duties and responsibilities commensurate with the level and responsibilities of the post.
  • Work in harmony with all colleagues and communicate in an open and courteous manner with colleagues and members.
  • Actively and continuously review all work-related activities and suggest improvements.
  • Work in accordance with company policies and procedures.


Person Specification:




Qualifications or standard of Education

A Levels or equivalent standard of education

Degree or equivalent standard of education


(Technical & Behavioural)




Excellent communication skills: both verbal and written.

Strong organisational skills: self and others.

Computer literate and familiarity with all MS Office packages.

Familiarity with social media




Knowledge of membership organisations

An understanding of the transport sector





Experience of running membership engagement such as events and meetings

Worked in a similar field and/or role; Worked previously in, or have an interest in, the transport industry.

Special Attributes




Able to work independently: be a self-starter, as well as part of a team; Able to interact with a wide variety of people/groups.





Willing to work outside of contractual hours on an occasional basis.


Willing to travel (throughout Wales but occasionally London).

The ability to speak, read and write in Welsh


How to Apply:

All applications should include a recent CV and a covering letter and should be sent to:

Email: josh.miles@cpt-uk.org

Interviews for the position will be held online during August 2021

Equality, diversity and inclusion

CPT is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Application Advice

An application is your opportunity to tell us why we should interview you. It's an excellent opportunity for you to create a good impression.

Make sure that you:

  • Tailor your answers to the specific job description and criteria in the person specification. Give real-life examples to demonstrate how you match the criteria.
  • You will only be shortlisted if you meet the essential requirements of the person specification. The decision to shortlist you for an interview will be solely based on the information you provide in your application form.
  • Keep your information relevant, concise and factual.
  • If the job is in a different sector from your previous experience, highlight transferable skills and draw links between the two.
  • Always check your spelling and grammar.

Good luck!